Prototype - In active development

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The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.
Journey Lab

AI Tools for Public Servants: Productivity, Efficiency, Intelligent Impact

Artificial intelligence embedded in software tools that transform how public servants work - intelligent automation, advanced analytics, and contextual assistance to maximize impact.

Embedded AI
Amplified productivity
Government efficiency
World First

First AI-Driven
Content Gap Finder

Canada.ca Specialized

Revolutionary AI technology that automatically analyzes Canada.ca content to identify gaps, optimize user experience, and ensure comprehensive service coverage across all government digital touchpoints.

AI-powered content analysis across 27+ service areas
Persona-based insights for targeted improvements
Real-time dashboard with actionable recommendations
Analysis
Personas
Insights
AI Magic
27+
Service Areas
15s
Analysis Time
100%
AI-Powered
Possibilities

Disclaimer

The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.

They serve as conceptual explorations to inspire innovation and to support discussions around modernization within government services. Any data outputs, insights, or functionality provided are illustrative only and may not reflect final or official processes. Use beyond this context is not recommended or supported.

Tools Organized by Category

Explore our AI tools organized into clear sections to boost government productivity

🧠 AI Learning & Strategy

Master AI for transforming government work

AI Implementation Strategy

Teams don't know what other governments have done successfully with AI

Objective
Literature research of 40+ government AI implementations
Outcome
Learn from successful cases to reuse in Canada

Copilot Mastery Lab

78% of employees abandon Copilot in frustration

Objective
4-hour intensive training with CLEAR framework and government examples
Outcome
Drafting 50% faster, first-draft quality 90% improved

AI Readiness Assessment

Organizations don't know where they stand with AI

Objective
AI maturity assessment with personalized recommendations
Outcome
Clear roadmap for progressive AI adoption

✍️ Plain Language Tools

Make government writing accessible

Plain Language Analyzer

Complex writing increases calls 40%, non-compliant with TB

Objective
Automated readability analysis with AI rewriting
Outcome
Reduces call center by 40%, 92% compliance

Plain Language Assistant

Government writing too complex, frustrates citizens

Objective
Instant guidance for government writing
Outcome
Reduces call center inquiries by 40%

🔍 Content & Research

Discover insights & analyze services

Government Search

Analysts waste 15-20 hours/week searching disconnected sites

Objective
Instant search across 1000+ government sites
Outcome
85% efficiency boost, prevents work duplication

Topic Analyzer

Citizen questions unanswered, pain points invisible online

Objective
Public data (Google PAA, social media) nobody had before
Outcome
First-ever access to citizen frustrations online
Maintenance

Content Gap Finder

Researchers spend 3+ weeks copy-pasting into Excel

Objective
Automated extraction and AI gap analysis in 15 min
Outcome
Eliminates 120+ hours manual work (500x faster)

Journey Simulator

Service mapping takes weeks of interviews

Objective
AI-generated journey maps with pain point analysis in 1h
Outcome
10x scenarios tested, identifies 50+ touchpoints

Employment Research Assistant

Analysts spend weeks researching market trends manually

Objective
Automated employment trends vs programs analysis in real-time
Outcome
Programs aligned with actual job market needs

Canada.ca Analyzer

Content gaps and accessibility issues go undetected

Objective
Automated Canada.ca content and accessibility analysis
Outcome
Identifies gaps and duplication automatically

📋 Government Operations

Build better policies & programs

AI

Policy Writing Assistant

Policy development takes 3+ months, compliance uncertainty

Objective
50+ compliant templates with AI-guided creation
Outcome
10x production with same resources, 100% compliance

Agile Communication Guide

Teams struggle with agile communication

Objective
Practical guide for effective agile communication
Outcome
Improves team collaboration and efficiency

Agile Communication Assessment

Teams don't know where they stand

Objective
Agile maturity assessment with targeted recommendations
Outcome
Clear action plan for continuous improvement

Chaos Simulator

Teams unprepared for crisis scenarios

Objective
Crisis scenario simulation for team training
Outcome
Teams prepared for real crises

👥 Citizen Self-Service

Direct-to-citizen tools

POPULAR

Retirement Calculator

Citizens spend hours trying to understand retirement benefits

Objective
Automated CPP/OAS/QPP calculations with personalized AI
Outcome
Maximize benefits 15-25%, 90% accuracy
3h → 5 min • +90% accuracy • +15-25% benefits
AI

AI Financial Advisor

Citizens uncertain about financial planning and retirement strategies

Objective
Comprehensive AI advice on RRSP, TFSA, tax planning
Outcome
Instant personalized plans with downloadable PDF
2024 Canadian rules • PDF export
🪶 Coming Soon

Indigenous-Focused AI Tools

New tools designed in partnership with Indigenous public servants to ensure cultural appropriateness, support reconciliation, and identify systemic barriers in government services.

Indigenous Content Gap Analyzer

Analyze government content through an Indigenous lens to ensure representation and cultural appropriateness.

Key Features:

  • Indigenous Perspective Scanner
  • Cultural Appropriateness Checker
  • TRC Alignment Analyzer
  • Language & Accessibility Check

Indigenous Journey Simulator

Map service experiences for Indigenous citizens to identify systemic barriers and improve cultural safety.

Key Features:

  • Indigenous Personas Library
  • Cultural Context Integration
  • Barrier Detection System
  • Community Engagement Mapping

Co-designed with Indigenous public servants to ensure cultural safety, respect protocols, and support Truth & Reconciliation commitments. These tools will help identify systemic barriers and improve service delivery for Indigenous communities.

Plain Language Assistant

Privacy Notice: This AI assistance is intended only to help develop public-facing content. Do not include personal or sensitive information. This tool is not intended for internal communications.

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