Prototype - In active development

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The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.

Edit Journey

Design a user journey by defining steps and service interactions

Journey Information

Give this journey a clear, descriptive name
Select the category that best fits this journey
Describe the purpose and context of this journey in detail
Choose an icon that visually represents this journey
1 Simple
2 Moderate
3 Intermediate
4 Complex
5 Very Complex
Indicate how complex this journey is for users to complete
Select at least one life event that this journey is associated with
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Journey Steps Add Step

1

Birth Registration

Provincial/Territorial Vital Statistics

Register the newborn's birth with the provincial or territorial vital statistics office to create an official record.

2

Birth Certificate Application

Provincial/Territorial Vital Statistics

Apply for the newborn's birth certificate, which serves as a primary identification document.

3

Social Insurance Number Application

Service Canada

Get a SIN for the child, necessary for accessing government programs and benefits.

4

Canada Child Benefit Application

Canada Revenue Agency

Apply for the CCB to receive a tax-free monthly payment that helps with the cost of raising children.

5

Provincial/Territorial Health Insurance Registration

Provincial/Territorial Health Department

Register the newborn with the provincial or territorial health insurance plan to ensure healthcare coverage.

Conditional

Journey Preview

1 Birth Registration
Provincial/Territorial Vital Statistics
2 Birth Certificate Application
Provincial/Territorial Vital Statistics
3 Social Insurance Number Application
Service Canada
4 Canada Child Benefit Application
Canada Revenue Agency
5 Provincial/Territorial Health Insurance Registration
Provincial/Territorial Health Department
The child must be a resident of the province or territory.

Plain Language Assistant

Privacy Notice: This AI assistance is intended only to help develop public-facing content. Do not include personal or sensitive information. This tool is not intended for internal communications.