Prototype - In active development

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The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.

Citizen Journeys

Explore and simulate user journeys through government services to identify pain points

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Emergency Room Visit Experience

Emergency Room Visit Experience

Health Services
Complexity:

This journey outlines the process for a Canadian citizen accessing emergency medical care through a hospital's...

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Enhanced Canadian Passport Application

Enhanced Canadian Passport Application

Travel Documents
Complexity:

A comprehensive and realistic simulation of the complete Canadian passport application process with accurate...

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Applying for Disability Benefits

Applying for Disability Benefits

health
Complexity:

The process of applying for disability benefits, including eligibility screening, application submission, and...

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Canadian Passport Application Process

Canadian Passport Application Process

Travel Documents
Complexity:

The complete process of applying for a new Canadian passport, including preparations, submission, and receiving the passport.

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Newcomer

Newcomer

Immigration
Complexity:

This is for testing

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Welcoming a Newborn: Navigating Parenthood in Canada

Welcoming a Newborn: Navigating Parenthood in Canada

Health
Complexity:

Welcoming a child is a significant milestone for Canadian families, involving both joyous excitement and a series of...

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Settling in Canada as a Newcomer: The Citizenship Pathway

Settling in Canada as a Newcomer: The Citizenship Pathway

Immigration
Complexity:

This journey outlines the complex process a newcomer to Canada must navigate to transition from an immigrant to a...

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Canadian Emergency Healthcare Journey

Canadian Emergency Healthcare Journey

None
Complexity:

A journey through the Canadian healthcare system for an emergency situation, reflecting realistic wait times and processes

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Navigating Retirement Benefits

Navigating Retirement Benefits

Retirement
Complexity:

A comprehensive guide to navigating federal and provincial retirement benefits, including Old...

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Navigating Retirement in Canada

Navigating Retirement in Canada

Benefits
Complexity:

This journey maps the process of navigating retirement planning and benefits in Canada, ...

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Navigating Disability Benefits

Navigating Disability Benefits

Disability
Complexity:

A comprehensive guide to navigating federal and provincial disability benefits, including...

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Canada Pension Plan Disability (CPP-D) Application

Canada Pension Plan Disability (CPP-D) Application

Benefits
Complexity:

Complete journey for applying for CPP-D benefits when unable to work due to a severe and prolonged disability

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Plain Language Assistant

Privacy Notice: This AI assistance is intended only to help develop public-facing content. Do not include personal or sensitive information. This tool is not intended for internal communications.