Prototype - In active development

Language Toggle

The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.
Navigating Retirement in Canada

Navigating Retirement in Canada

This journey maps the process of navigating retirement planning and benefits in Canada, with a specific focus on challenges faced by low-income families. It covers the Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS), and provincial retirement benefits. The journey highlights pain points where financial vulnerability, past fraud experiences, and distrust of institutions create barriers for Canadians attempting to secure their retirement income.

Journey Steps 5 steps

1

Retirement Planning Tools

Evaluate personal retirement goals, current financial status, and desired retirement age to plan the transition effectively.

Service Canada
Online
Digital Maturity: 3/5
Avg. Time: 30 minutes
2

CPP Application

Condition: Must be at least 60 years old and have made at least one valid contribution to the CPP.

Apply for CPP benefits which provide a monthly taxable benefit to replace part of your income upon retirement.

Service Canada
Online/In-Person
Digital Maturity: 3/5
Avg. Time: 30 minutes
3

OAS Application

Condition: Must be 65 years or older and meet the residency requirements.

Initiate the application for OAS to receive a monthly payment available to seniors aged 65 and older.

Service Canada
Online/In-Person
Digital Maturity: 3/5
Avg. Time: 30 minutes
4

GIS Application

Optional
Condition: Eligibility depends on the income level and receipt of OAS.

Evaluate eligibility for additional supports such as the Guaranteed Income Supplement (GIS) for low-income seniors.

Service Canada
Online/In-Person
Digital Maturity: 3/5
Avg. Time: 30 minutes
5

Provincial Healthcare Services

Ensure continued healthcare coverage by transitioning to provincial healthcare plans where necessary and understanding available benefits.

Various Provincial Health Ministries
Online/In-Person
Digital Maturity: 3/5
Avg. Time: 960 minutes

Plain Language Assistant

Privacy Notice: This AI assistance is intended only to help develop public-facing content. Do not include personal or sensitive information. This tool is not intended for internal communications.