Prototype - In active development

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The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.

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Design a user journey by defining steps and service interactions

Journey Information

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1 Simple
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Journey Steps Add Step

1

Retirement Planning Tools

Service Canada

Evaluate personal retirement goals, current financial status, and desired retirement age to plan the transition effectively.

2

CPP Application

Service Canada

Apply for CPP benefits which provide a monthly taxable benefit to replace part of your income upon retirement.

Conditional
3

OAS Application

Service Canada

Initiate the application for OAS to receive a monthly payment available to seniors aged 65 and older.

Conditional
4

GIS Application

Service Canada

Evaluate eligibility for additional supports such as the Guaranteed Income Supplement (GIS) for low-income seniors.

Optional Conditional
5

Provincial Healthcare Services

Various Provincial Health Ministries

Ensure continued healthcare coverage by transitioning to provincial healthcare plans where necessary and understanding available benefits.

Journey Preview

1 Retirement Planning Tools
Service Canada
2 CPP Application
Service Canada
Must be at least 60 years old and have made at least one valid contribution to the CPP.
3 OAS Application
Service Canada
Must be 65 years or older and meet the residency requirements.
4 GIS Application
Service Canada
Eligibility depends on the income level and receipt of OAS.
5 Provincial Healthcare Services
Various Provincial Health Ministries

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