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The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.
Journey Labs • Journeys • Navigating Retirement in Canada • Preview

Navigating Retirement in Canada Preview Navigating Retirement in Canada

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Navigating Retirement in Canada

Navigating Retirement in Canada

Benefits Complexity: 3/5

This journey maps the process of navigating retirement planning and benefits in Canada, with a specific focus on challenges faced by low-income families. It covers the Canada Pension Plan (CPP), Old Age Security (OAS), Guaranteed Income Supplement (GIS), and provincial retirement benefits. The journey highlights pain points where financial vulnerability, past fraud experiences, and distrust of institutions create barriers for Canadians attempting to secure their retirement income.

5 steps in this journey

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