This journey outlines the process for a Canadian citizen accessing emergency medical care through a hospital's emergency room. It includes the initial steps of recognizing the need for emergency care, arriving at the hospital, and receiving treatment. The journey is designed to help individuals understand what to expect during an emergency room visit, the role of healthcare professionals, and the potential follow-up actions required after treatment. The journey emphasizes the importance of prompt action in emergency situations and aims to demystify the emergency room process, ensuring that citizens feel informed and prepared. It includes details about the triage process, interactions with medical staff, and the administrative aspects of an emergency room visit, such as providing necessary identification and health insurance information.