Prototype - In active development

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The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.

Simulate Journey: Applying for Disability Benefits

Test this journey with different user personas to identify pain points

health
Complexity: 4/5
3 steps

Journey Information

Applying for Disability Benefits

The process of applying for disability benefits, including eligibility screening, application submission, and financial assessment.

Category
health
Complexity
4/5
Steps
3

Journey Steps

1
Disability Eligibility Assessment

Check if you're eligible for disability benefits by completing an initial assessment

Health Canada
Digital Maturity: 3/5
2
Disability Benefits Application

Complete and submit the disability benefits application forms

Service Canada
Digital Maturity: 2/5
3
Financial Assessment

Complete a financial assessment to determine benefit amount

Service Canada
Digital Maturity: 1/5

Simulate this Journey

AI-Enhanced Simulation

AI will analyze the journey and user persona to generate more advanced recommendations and identify potential gaps.

How Simulation Works

Our journey simulator analyzes each step of the journey and determines potential friction points based on the selected user persona.

Factors Analyzed

Digital literacy level
Service digital maturity
Completion time
Department changes

The simulation results will help you identify potential improvements to make the journey smoother and more accessible.

Plain Language Assistant

Privacy Notice: This AI assistance is intended only to help develop public-facing content. Do not include personal or sensitive information. This tool is not intended for internal communications.