Prototype - In active development

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The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.
Enhanced Canadian Passport Application

Enhanced Canadian Passport Application

A comprehensive and realistic simulation of the complete Canadian passport application process with accurate processing times and potential challenges.

Journey Steps 7 steps

1

Passport Photo Requirements

Obtain passport photos that meet strict size and quality requirements.

Service Canada
information
Digital Maturity: 5/5
Avg. Time: 15 minutes
2

Passport Application

Complete the passport application form with all personal details and travel information.

Service Canada
application
Digital Maturity: 3/5
Avg. Time: 30 minutes
3

Passport Application Verification

Submit application and have documents verified by passport officer for accuracy and completeness.

Service Canada
verification
Digital Maturity: 2/5
Avg. Time: 45 minutes
4

Passport Processing

Application processing including background and identity verification.

Service Canada
processing
Digital Maturity: 3/5
Avg. Time: 240 minutes
5

Passport Production

Physical production of passport document with security features.

Service Canada
manufacturing
Digital Maturity: 3/5
Avg. Time: 60 minutes
6

Passport Status Check

Optional

Check application status online or by phone during processing period.

Service Canada
information
Digital Maturity: 4/5
Avg. Time: 5 minutes
7

Passport Pickup

Pick up completed passport from passport office.

Service Canada
in-person
Digital Maturity: 2/5
Avg. Time: 45 minutes

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Privacy Notice: This AI assistance is intended only to help develop public-facing content. Do not include personal or sensitive information. This tool is not intended for internal communications.