Prototype - In active development

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The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.

Edit Journey

Design a user journey by defining steps and service interactions

Journey Information

Give this journey a clear, descriptive name
Select the category that best fits this journey
Describe the purpose and context of this journey in detail
Choose an icon that visually represents this journey
1 Simple
2 Moderate
3 Intermediate
4 Complex
5 Very Complex
Indicate how complex this journey is for users to complete
Select at least one life event that this journey is associated with
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Journey Steps Add Step

1

Passport Photo Requirements

Service Canada

Obtain passport photos that meet strict size and quality requirements.

2

Passport Application

Service Canada

Complete the passport application form with all personal details and travel information.

3

Passport Application Verification

Service Canada

Submit application and have documents verified by passport officer for accuracy and completeness.

4

Passport Processing

Service Canada

Application processing including background and identity verification.

5

Passport Production

Service Canada

Physical production of passport document with security features.

6

Passport Status Check

Service Canada

Check application status online or by phone during processing period.

Optional
7

Passport Pickup

Service Canada

Pick up completed passport from passport office.

Journey Preview

1 Passport Photo Requirements
Service Canada
2 Passport Application
Service Canada
3 Passport Application Verification
Service Canada
4 Passport Processing
Service Canada
5 Passport Production
Service Canada
6 Passport Status Check
Service Canada
7 Passport Pickup
Service Canada

Plain Language Assistant

Privacy Notice: This AI assistance is intended only to help develop public-facing content. Do not include personal or sensitive information. This tool is not intended for internal communications.