Prototype - In active development

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The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.

Edit Journey

Design a user journey by defining steps and service interactions

Journey Information

Give this journey a clear, descriptive name
Select the category that best fits this journey
Describe the purpose and context of this journey in detail
Choose an icon that visually represents this journey
1 Simple
2 Moderate
3 Intermediate
4 Complex
5 Very Complex
Indicate how complex this journey is for users to complete
Select at least one life event that this journey is associated with
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Journey Steps Add Step

1

Passport Photo Requirements

Service Canada

Get passport-sized photos taken according to official requirements.

2

Passport Application

Service Canada

Fill out the passport application form completely.

3

Passport Application

Service Canada

Submit application with required documentation and payment.

4

Passport Application

Service Canada

Receive passport by mail or pick up in person.

Journey Preview

1 Passport Photo Requirements
Service Canada
2 Passport Application
Service Canada
3 Passport Application
Service Canada
4 Passport Application
Service Canada

Plain Language Assistant

Privacy Notice: This AI assistance is intended only to help develop public-facing content. Do not include personal or sensitive information. This tool is not intended for internal communications.