Prototype - In active development

Language Toggle

The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.

Edit Journey

Design a user journey by defining steps and service interactions

Journey Information

Give this journey a clear, descriptive name
Select the category that best fits this journey
Describe the purpose and context of this journey in detail
Choose an icon that visually represents this journey
1 Simple
2 Moderate
3 Intermediate
4 Complex
5 Very Complex
Indicate how complex this journey is for users to complete
Select at least one life event that this journey is associated with
Cancel

Journey Steps Add Step

1

Disability Eligibility Assessment

Health Canada

Check if you're eligible for disability benefits by completing an initial assessment

2

Disability Benefits Application

Service Canada

Complete and submit the disability benefits application forms

3

Financial Assessment

Service Canada

Complete a financial assessment to determine benefit amount

Journey Preview

1 Disability Eligibility Assessment
Health Canada
2 Disability Benefits Application
Service Canada
3 Financial Assessment
Service Canada

Plain Language Assistant

Privacy Notice: This AI assistance is intended only to help develop public-facing content. Do not include personal or sensitive information. This tool is not intended for internal communications.