Prototype - In active development

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The tools and prototypes shared through Journey Labs are intended solely as experimental demonstrations to explore the potential of future technologies, including artificial intelligence (AI), automation, and digital service transformation. These tools are not production-ready and are not intended for public use, operational deployment, or decision-making purposes.

Edit Journey

Design a user journey by defining steps and service interactions

Journey Information

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Describe the purpose and context of this journey in detail
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1 Simple
2 Moderate
3 Intermediate
4 Complex
5 Very Complex
Indicate how complex this journey is for users to complete
Select at least one life event that this journey is associated with
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Journey Steps Add Step

1

Emergency Department Triage

Various Provincial Health Ministries

Patient arrives at hospital emergency department and goes through initial assessment and triage based on severity of condition

2

Hospital Registration

Various Provincial Health Ministries

Patient completes registration paperwork, presents health card, and is entered into hospital system

3

Emergency Department Treatment

Various Provincial Health Ministries

Patient is seen by doctor, receives diagnosis and treatment in emergency department

4

Laboratory Testing

Various Provincial Health Ministries

Blood work and other laboratory tests are ordered and conducted

5

Medical Imaging

Various Provincial Health Ministries

X-ray, CT scan, or other imaging procedures as required

6

Specialist Referral

Various Provincial Health Ministries

Consultation with specialist physician for further assessment

7

Prescription Filling

Various Provincial Health Ministries

Patient receives prescription medication and discharge instructions

Journey Preview

1 Emergency Department Triage
Various Provincial Health Ministries
2 Hospital Registration
Various Provincial Health Ministries
3 Emergency Department Treatment
Various Provincial Health Ministries
4 Laboratory Testing
Various Provincial Health Ministries
5 Medical Imaging
Various Provincial Health Ministries
6 Specialist Referral
Various Provincial Health Ministries
7 Prescription Filling
Various Provincial Health Ministries

Plain Language Assistant

Privacy Notice: This AI assistance is intended only to help develop public-facing content. Do not include personal or sensitive information. This tool is not intended for internal communications.